MOZILLA

Comprehensive Event Management

THE PROJECT

As a workforce of primarily remote personnel, Mozilla values the occasions of bringing their people together. With 5 global offices and employees based in over 30 countries, Mozilla plans their MozWeek for approximately 1,200 people in cities around the world.

THE APPROACH

It is important to Mozilla to meet in different locations for this event, both domestically in the US and internationally. This creates a unique logistics planning team that enhances efficiency by leveraging data and insights from past programs. SHW leads site sourcing efforts, researches destinations and hotels, negotiates contracts, and manages the room blocks. From there, the team facilitates event registration and customer service; travel and housing management; venue management, offsite event management, transportation and staffing logistics; and a myriad of event deliverables.

THE IMPACT

In 2024, eight SHW team members travelled with Mozilla to Dublin, Ireland. The week-long company meeting consisted of daily breakfasts and lunches, all-company plenary sessions, concurrent homeroom meetings for Mozilla teams, a welcome reception, and closing event. SHW managed all logistics with the host venue Convention Centre Dublin,12 hotels (including one hotel which hosted offsite meetings), airport and offsite event transportation, onsite registration, swag production and distribution, signage and collateral production, food and beverage management, furniture and activations, an onsite welcome reception, offsite closing party at Guinness Storehouse, and supported Mozilla’s Rise25 event. In addition, SHW liaised with Mozilla’s AV/Production vendor and managed the local DMC.

DESTINATIONS & SHW SERVICES

International: Brussels, Toronto, Whistler, London, Berlin, Montreal, Dublin
Domestic: Santa Clara, Portland, Orlando, Maui, San Francisco, Austin, Oʻahu

Event Management, Venue Sourcing, Registration & Customer Service, Budget Management, Venue/Facility Management, Food & Beverage Management, DMC Management, Décor & Entertainment Management, Transportation & Logistics, Branding & Collateral Management, Swag Production, Staffing & Onsite Management