VENUE PROCUREMENT
Our sourcing experts curate destination options that inspire and reward your attendees while meeting your goals and budget.
Recognize, Reward & Retain Top Talent
Incentive Travel Programs
PROGRAM LOGISTICS
SHW’s experienced logistics team provides comprehensive program management to ensure seamless implementation.
MEMORABLE EXPERIENCES
SHW brings that magic touch, delivering extraordinary experiences that surprise and delight even the most well-traveled.
VIP SERVICE
The art of hospitality runs deep at SHW. Our exceptional high-touch service and personalized interactions ensure everyone feels important and included.
SHW INCENTIVES
Full-Service Incentive Travel Design That Rewards & Inspires
Boost morale, loyalty and sales with highly customized incentive travel programs that go beyond the ordinary. From boutique wellness retreats to high-impact adventures, from destinations steeped in culture and history to once-in-a-lifetime “bucket list” excursions, SHW’s experienced planning team help you craft the perfect incentive program that will deliver exceptional results.
Incentive travel planning is a lot more than just selecting the perfect destination. From the first registration click to the final ride home, SHW’s experts manage each piece of the puzzle to create a high-touch, personalized experience that will resonate with your attendees long after the trip is over.
EXPLORE OUR WORK
Wellness Getaway
For the workaholic, hoping to unplug and be pampered.
Cultural Immersion
For the engaging traveler who loves to experience destinations like a local.
Bucket List Destinations
For the been there, done that type wanting something unprecedented.
High Adventure
For the active thrill-seeker eager for a dose of adrenaline.
Client: Redfin
Incentive Destination: Cancún, Quintana Roo, Mexico
A luxury getaway to Cancún, Mexico was offered as a family-friendly incentive destination for top sales members and their guests. 255 attendees were shuttled to a beachside, all-inclusive resort where specialty cocktails (and mocktails for the kiddos) greeted them upon arrival and a local Mariachi band welcomed them to a poolside reception. For personalized service, we provided a hospitality desk for guests to be whisked away to enjoy daily offsite excursions like caving, shopping, the ruins of Tulum, deep sea fishing, Mexican food tours, and ziplining in the jungle canopy. Sun-kissed and rejuvenated, the program culminated with an onsite Farewell Reception where guests danced the night away to the sounds of a local DJ.
SHW Services: Site Sourcing, Registration, Travel Management (Air), Housing Management, Custom Tours & Activities, Dinners & Events, Onsite Management
Client: Whirlpool Corporation
Incentive Destination: Seattle, Washington, USA
During their visit to Seattle, 20 of Whirlpool’s Winners Circle recipients plus guests enjoyed a varied itinerary which took advantage of the Pacific Northwest splendor. Attendees explored the area from the air, land and sea with hot air balloon flights, whale watching on Puget Sound, hiking in the Cascade Mountains, and a glassblowing workshop. Highlights included a private dinner on Lake Union at a local artist’s glass studio and a seaplane expedition to the nearby San Juan Islands for dinner at an oyster farm. Gifts made by local artisans were delivered to rooms at their 5-star hotel for a daily surprise and delight moment.
SHW Services: Site Sourcing, Housing Management, Custom Tours & Activities, Dinners & Events, Gifts & Swag, Onsite Management
Photo Credits: Alabastro Photography
Client: Redfin
Incentive Destination: Paris, France
SHW welcomed 241 of top performers plus their guests on a weeklong incentive trip at a 5-star property in Paris, France. Guests experienced on-property receptions and a variety of daily, off-property excursions to places like the Louvre Museum, the Palace of Versailles, Claude Monet’s residence in Giverny, and the historic landing beaches at Normandy. For a personalized touch, a dedicated concierge, fluent in both French and English, guided guests to local shopping destinations and the dinner show at the dazzling Moulin Rouge.
SHW Services: Site Sourcing, Registration, Travel Management (Air), Housing Management, Custom Tours & Activities, Dinners & Events, Onsite Management
Client: Whirlpool Corporation
Incentive Destination: Savannah, Georgia, USA
Whirlpool’s Winners Circle recipients and guests headed to the Deep South where the SHW team crafted an immersive program at one of Savannah’s most luxurious properties. Private vehicles transported guests from the airport and personalized gifts were presented upon arrival. During the during the welcome reception, jazz music filled the garden courtyard before guests were whisked away on trollies for an haunted pub crawl tour in Savannah’s colorful historic district. Customized experiences including a chef-led cooking class, guided kayaking around Little Tybee Island, in-shore fishing excursion, and spa treatments delivered both excitement and respite. Program highlights included a gallery dinner at the Savannah College of Art & Design and a final night dinner at a rooftop venue overlooking the Savannah River and charming historic district.
SHW Services: Site Sourcing, Housing Management, Custom Tours & Activities, Dinners & Events, Gifts & Swag, Onsite Management
Venue Procurement
Registration & Housing
Custom Events & Activities
Gifting & Swag
Onsite Logistics
High Touch Service
”The team at SHW have been instrumental in assisting me in all aspects of my award programs from site considerations, out of the box thinking for my dinner locations, tons of activities and of course logistics and budget support. They are just marvelous. Not only professional, but fun to work with. I consider the SHW team a part of my work family for sure!
-Shani P. KavanaughExecutive Events, North America Region, Whirlpool Corporation
FAQs | Incentive Travel Program Services
What is incentive travel, and why is it effective?
Incentive travel is a reward program designed to motivate and recognize top performers through extraordinary travel experiences. It’s one of the most powerful tools for driving engagement, retention, and performance—because memories last longer than monetary rewards.
What types of incentive travel programs does SHW design?
We create fully customized incentive trips—from luxurious getaways and cultural immersions to adventure-based or purpose-driven experiences. Whether it’s a tropical resort or a European city, each program is tailored to your audience and business objectives.
How does SHW select destinations for incentive trips?
We take into account your budget, audience preferences, seasonality, travel ease, and overall impact. From iconic global cities to hidden gems, we help you choose a destination that wows. Below is a sampling of destinations SHW has had the pleasure of operating programs in:
- Domestic: Atlanta, Austin, Boston, Chicago, Dallas, DC, Las Vegas, Los Angeles, Maui, Napa, Nashville, New Orleans, New York City, O’ahu, Orlando, Palm Springs, Philadelphia, Portland, San Diego, San Francisco, Santa Clara, Savannah, Seattle, West Palm Beach
- International: Berlin, Brussels, Costa Rica, Dublin, Fiji, Grand Cayman, London, Montreal, Paris, Playa del Carmen, Rome, Tokyo, Toronto, Vancouver, Whistler
Can SHW help us design a program that aligns with our brand and values?
Absolutely. We ensure that every detail—from the invitation to the final farewell—reflects your company culture, values, and recognition goals.
How far in advance should we start planning an incentive trip?
For international or large-scale incentive travel programs, we recommend starting 12–18 months in advance. However, we can adapt timelines depending on your goals and program complexity.
What services does SHW provide during the incentive travel planning process?
We handle everything: venue sourcing, budgeting, registration, air travel, housing, gifting, onsite logistics, excursions, branding, and more. Our team ensures a seamless experience from strategy to execution.
Can SHW incorporate Corporate Social Responsibility (CSR), sustainability, and inclusivity into our program?
Absolutely. We specialize in designing experiences that reflect your organization’s values. Whether it’s coordinating local giveback opportunities, implementing sustainable practices, or ensuring inclusive and accessible programming, we thoughtfully integrate CSR, sustainability, and DEI elements into your event in meaningful, measurable ways.
Do you provide onsite staff to manage the program?
Absolutely. Our experienced team is onsite to manage logistics, troubleshoot in real time, and ensure guests feel supported and celebrated throughout the journey.
How do you ensure a personalized experience for each guest?
We use detailed pre-event data collection and thoughtful program design to create curated experiences—right down to room preferences, dietary needs, and surprise touches.
Can SHW track ROI or program success metrics?
Yes. We work with you to define success, capture feedback, and provide post-event analysis that demonstrates the impact of the program and informs future recognition strategy.
