SHW Customer Feedback Survey

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Event Name

The program met the event objectives as outlined in the SHW Statement of Work. *

Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Strongly AgreePurchase Strongly Agree	AgreePurchase Agree	NeutralPurchase Neutral	DisagreePurchase Disagree	Strongly DisagreePurchase Strongly Disagree

Based on the value received, SHW’s pricing was fair and competitive. *

Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Strongly AgreePurchase Strongly Agree	AgreePurchase Agree	NeutralPurchase Neutral	DisagreePurchase Disagree	Strongly DisagreePurchase Strongly Disagree

My SHW Account Director acted as a trusted partner *

Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Strongly AgreePurchase Strongly Agree	AgreePurchase Agree	NeutralPurchase Neutral	DisagreePurchase Disagree	Strongly DisagreePurchase Strongly Disagree

My SHW Event Manager acted as a trusted partner *

Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Strongly AgreePurchase Strongly Agree	AgreePurchase Agree	NeutralPurchase Neutral	DisagreePurchase Disagree	Strongly DisagreePurchase Strongly Disagree

How likely are you to *

	Very Likely	Likely	Neutral	Unlikely	Very Unlikely
Use SHW for a future event	Very LikelyUse SHW for a future event Very Likely	LikelyUse SHW for a future event Likely	NeutralUse SHW for a future event Neutral	UnlikelyUse SHW for a future event Unlikely	Very UnlikelyUse SHW for a future event Very Unlikely
Recommend SHW services	Very LikelyRecommend SHW services Very Likely	LikelyRecommend SHW services Likely	NeutralRecommend SHW services Neutral	UnlikelyRecommend SHW services Unlikely	Very UnlikelyRecommend SHW services Very Unlikely

How can SHW improve our services?

SHW values your insight and continue to embrace feedback to improve our services

Additional comments or suggestions

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